Support
Frequently Asked Questions
Find direct answers about selection, wiring, cloud access, and quotations.
Common questions
How do I choose a Controller?
Start with module pixels, screen dimensions, colour depth, and connection requirements.
Learn MoreWhen are receiving cards required?
C-Power 7 Series main boards require receiving cards inside the LED cabinets.
Learn MoreCan Wi-Fi Controllers use cloud management?
Wi-Fi versions do not include cloud access. Choose an Ethernet or 4G version.
Learn MoreHow do I check driver chips?
Use the compatibility table before requesting high refresh operation.
Learn MoreWhat is a screen.map file?
It maps serpentine wiring when one output serves several module rows.
Learn MoreWhich adapter board do I need?
The Controller interface and module interface determine the adapter model.
Learn MoreCan I compare Controller limits?
The comparison table keeps width and height limits separate.
Learn MoreHow do I request a quotation?
Send models, quantities, screen details, and application requirements through RFQ.
Learn MoreStill need help?
Send the model, screen dimensions, and observed behaviour.
Contact Support